Epistles
OFFICIAL VERIFICATION GUIDE

Understand how Epistles letter verification works.

A verification link should answer a precise question, not create a false sense of certainty. Epistles is designing a system in which a issued document can reference an official verification record. The public page will explain what the platform is able to confirm, which checks require the actual digital file and which details remain private.

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EPISTLES / OFFICIAL VERIFICATION GUIDE
E.
Documented. Organised. Understood.✳
THE EXPERIENCE

Designed around what matters.

Well-organised correspondence with meaningful records, not feature lists for their own sake.

01

What a QR verification code can prove

A QR code on an Epistles-issued document should connect to an official verification page through a high-entropy token.

Explore this feature ↗02

SHA-256 integrity, without exaggerated claims

A SHA-256 digest is a cryptographic fingerprint calculated from the exact bytes of a document.

Explore this feature ↗03

Why an automatic reference matters

A unique reference helps people identify one exact correspondence record when titles are similar or a conversation has several versions.

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Privacy is part of the service, not an afterthought

Correspondence often contains sensitive personal, financial or business information.

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A meaningful correspondence audit trail

Audit history becomes valuable when it tells a clear story: a letter was drafted, amended, approved, finalised, queued for email, submitted for post and later updated when verified events arrived.

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Evidence for careful record keeping

A business may need to explain why a letter was issued, who approved it, what version was sent and which supporting documents were attached.

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PRACTICAL GUIDANCE

The correspondence workflow in practice.

If someone scans a QR code, a secure token may allow the service to confirm that a corresponding issued record exists and has not been revoked. That does not automatically prove that a paper copy has not been altered or that a recipient received the letter.

This page provides verification guidance. The complete QR link on an issued document opens its record on my.epistles.uk. It does not accept untrusted reference numbers or display fabricated successful verification results.

When the verification service is enabled, the public interface should support people who arrive through a QR code as well as those who need to understand the process before using it. A result page should use unambiguous labels such as record found, file compared or verification unavailable. A successful record lookup should not automatically show the private PDF, and a failed lookup should not reveal whether a particular customer exists in the system.

The technical controls behind the interface matter. Public tokens should resist guessing, repeated lookups should be rate-limited, and the service should record appropriate security events without collecting more personal information than necessary. If an authorised person uploads a file for integrity comparison, the application must define how that file is processed and when it is discarded. These requirements should be implemented and tested before any public verification form is activated.

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What you can do on this page today

This page explains the intended verification service and its limits. It does not currently offer a reference-entry form, a file upload or a live authenticity result. If you have received an unfamiliar letter, check the issuing organisation through a contact route you independently trust rather than treating a printed reference or logo as a complete check.

For a general Epistles question, use the secure contact form and describe the concern without sending private document contents. Do not provide a verification code from another service, a password or payment credentials. The client verification page identifies the recorded fingerprint and allows an exact-file comparison. It keeps the letter body and recipient details private. Public guidance and a working verification transaction are different stages of the service.

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What a QR verification code can prove

A QR code on an Epistles-issued document should connect to an official verification page through a high-entropy token. A recipient can check whether Epistles recognises that issued record and, where supported, compare a digital file with the fingerprint retained at finalisation. This can make an unfamiliar letter easier to assess than an unsigned photocopy with no identifying information.

A QR code alone does not prove who physically posted a letter, who read it or whether every word on a printed copy is identical to a stored PDF. The verification response must explain its scope in plain language. It should not disclose addresses, private attachments, case details or a customer's identity simply because a visitor scanned a code.

GOOD TO KNOW

Questions worth asking.

Clear answers about the workflow and its limits. The service described is being developed; availability is confirmed only when a feature is launched and tested.

Can I verify a letter by typing its public reference?

A reference alone must not grant access to private records; the production service will use appropriate verification tokens and controls.

Does a QR prove the named sender was identity-checked?

Only if the verification result explicitly describes a completed identity-check process, which cannot be assumed.

What if I only have a paper copy?

The QR may identify the issued record, but confirming the exact digital file requires further comparison or signature evidence.

Are my verification searches logged?

The production design will account for privacy, security monitoring and appropriate retention.

Can I verify a letter today?

No. The functional verification endpoint has not yet been deployed.

KEEP EXPLORING

Continue the correspondence journey.

EXPLOREVerify the record behind a letter.Explore this topic →EXPLOREKnow which digital letter is the original.Explore this topic →EXPLORECorrespondence deserves thoughtful protection.Explore this topic →
Public resources are available now.

The client workspace, document records and QR verification are available at my.epistles.uk. Postal requests start with a quotation. Contact Epistles to discuss your requirements.

CONTACT EPISTLES

Bring us the correspondence task you want to improve.

Tell us what you need, who is involved and the outcome you want to achieve. We will discuss the right next step.

Talk to the team ↗Use a letter template →