[Your name]
[Your correspondence address]
[Date]

[Recipient name or team]
[Organisation and address]

Subject: Enquiry about [topic] — [existing reference, if any]

Dear [name or team],

I am writing to ask about [the specific information you need].

The relevant background is [brief facts, dates and any previous contact]. My reference is [reference, if available].

Please could you confirm [your first question] and explain [any related point]? It would help me to understand [the decision or next step this information supports].

Please reply using [your preferred contact method]. If another team is responsible, please let me know the appropriate route.

Thank you for your help.

Yours sincerely,
[Your name]

Enclosures: [list documents, or remove this line]